Account Retention Specialists - Collections & Customer Solutions Job at MAJIK Enterprises International Inc., Lancaster, PA

c2dJQWd0NndMakJjc3VmVElkYXovT0x4
  • MAJIK Enterprises International Inc.
  • Lancaster, PA

Job Description

Description:

4x Best Places to Work in PA (2022–2025)

¡Ahora contratando! Se habla español  

Looking for more than just a job?

At Majik, you’ll build real relationships, earn bonuses, and grow your career.

No rent-to-own experience? No problem — we train you.

"I enjoy working at Majik because I get to help people solve problems every single day, turning challenging issues into solutions that make a real difference" - Donae 

Who We Are

We Serve Others

We Do What It Takes

We Own It

We’re passionate about helping employees grow and delivering great customer experiences!

Pay + Perks

  • Earn up to $18/hour + Monthly Bonus Potential
  • 3 Weeks PTO + Paid Holidays
  • 401(k) with Company Match (up to 6%)
  • Low-cost Medical, Dental, Vision
  • Employee Discounts + Loyalty Rewards
  • Career Advancement Opportunities (we promote from within)
  • Weekly Pay
  • Reimbursement Toward Home & Vehicle Purchase (after 1 year)
  • Bilingual candidates may earn additional pay
  • ...and so much more!

What You’ll Do

  • Own customer accounts and work proactively to keep them current
  • Analyze account activity and determine appropriate solutions
  • Communicate with customers, references, and landlords
  • Collect and process payments accurately (in-store and field)
  • Maintain accurate documentation and account records
  • Manage field visits professionally and efficiently
  • Resolve customer concerns while protecting company standards
  • Meet and exceed performance goals related to collections and retention
Requirements:

What We’re Looking For

  • High school diploma or GED
  • 1+ year of experience in collections, retail, or customer-focused roles preferred
  • Strong communication and conflict resolution skills
  • Highly organized with attention to detail
  • Self-motivated, accountable, and results-driven
  • Comfortable using systems to manage accounts
  • Valid driver’s license with insurable driving record
  • Willingness to travel locally for customer visits
  • Ability to lift up to 25 lbs (with assistance for heavier items)

Schedule

Full-time (40 hours/week), 5-day workweek

Monday–Friday: 10am–7pm, Saturday: 10am–6pm (required), Sunday: Closed

Schedules may vary based on business needs

Additional Information

Blue Ocean Brands does not conduct routine pre-employment drug testing but may require testing in cases such as reasonable suspicion, workplace accidents, or as required by law.

Compensation details: 16-18 Hourly Wage

PI15ba696e7724-30492-40226841

Job Tags

Hourly pay, Weekly pay, Full time, Weekend work

Similar Jobs

Brock & Company Inc.

Cook-- Private School Job at Brock & Company Inc.

Description: Cook-- Private School Full Time Position Benefits Eligible Pay Rate: $21 - $22 Bring your culinary talent to a private school community where food does more than fill platesit fuels students, supports daily life, and creates moments people remember. Brock...

Strategic Legal Practices

Federal Litigation Attorney Job at Strategic Legal Practices

 ...California's largest litigation firms, representing clients in consumer protection and civil litigation matters statewide in state and federal court. Led by one of California's most accomplished Lemon Law and Consumer Fraud litigators, our firm has helped thousands of clients... 

Pyramid Consulting, Inc

Registered Nurse (RN) - Surgery Job at Pyramid Consulting, Inc

 ...Immediate need for a talented Registered Nurse (RN) Surgery . This is a Part-Time Day Shift opportunity with long-term potential, located in Augusta, GA(Onsite). Please review the job description below and contact me ASAP if you are interested. Job Diva ID... 

Gray Line of San Francisco California

San Francisco Tour Guide/Driver - Class B Job at Gray Line of San Francisco California

 ...Gray Line of San Francisco is looking for a driver/tour guide to lead small groups to the wine country, Yosemite Valley, Muir Woods, Monterey and San Francisco 1-to 6 days per week from San Francisco. You will be driving a Minibus (20 or 35 passengers) Must be outgoing... 

demandDrive

Marketing Account Manager Job at demandDrive

 ...About demandDrive: demandDrive is a growth-focused go-to-market agency that helps B2B organizations accelerate pipeline and revenue...  ...operate more efficiently. Position Overview - Marketing Account Manager: As a Marketing Account Manager, you won't just be the...