Account Retention Specialists - Collections & Customer Solutions Job at MAJIK Enterprises International Inc., Lancaster, PA

dUE4QmpkbTBMVHhidU9QVElkZS8vT1AxdEE9PQ==
  • MAJIK Enterprises International Inc.
  • Lancaster, PA

Job Description

Description:

4x Best Places to Work in PA (2022–2025)

¡Ahora contratando! Se habla español  

Looking for more than just a job?

At Majik, you’ll build real relationships, earn bonuses, and grow your career.

No rent-to-own experience? No problem — we train you.

"I enjoy working at Majik because I get to help people solve problems every single day, turning challenging issues into solutions that make a real difference" - Donae 

Who We Are

We Serve Others

We Do What It Takes

We Own It

We’re passionate about helping employees grow and delivering great customer experiences!

Pay + Perks

  • Earn up to $18/hour + Monthly Bonus Potential
  • 3 Weeks PTO + Paid Holidays
  • 401(k) with Company Match (up to 6%)
  • Low-cost Medical, Dental, Vision
  • Employee Discounts + Loyalty Rewards
  • Career Advancement Opportunities (we promote from within)
  • Weekly Pay
  • Reimbursement Toward Home & Vehicle Purchase (after 1 year)
  • Bilingual candidates may earn additional pay
  • ...and so much more!

What You’ll Do

  • Own customer accounts and work proactively to keep them current
  • Analyze account activity and determine appropriate solutions
  • Communicate with customers, references, and landlords
  • Collect and process payments accurately (in-store and field)
  • Maintain accurate documentation and account records
  • Manage field visits professionally and efficiently
  • Resolve customer concerns while protecting company standards
  • Meet and exceed performance goals related to collections and retention
Requirements:

What We’re Looking For

  • High school diploma or GED
  • 1+ year of experience in collections, retail, or customer-focused roles preferred
  • Strong communication and conflict resolution skills
  • Highly organized with attention to detail
  • Self-motivated, accountable, and results-driven
  • Comfortable using systems to manage accounts
  • Valid driver’s license with insurable driving record
  • Willingness to travel locally for customer visits
  • Ability to lift up to 25 lbs (with assistance for heavier items)

Schedule

Full-time (40 hours/week), 5-day workweek

Monday–Friday: 10am–7pm, Saturday: 10am–6pm (required), Sunday: Closed

Schedules may vary based on business needs

Additional Information

Blue Ocean Brands does not conduct routine pre-employment drug testing but may require testing in cases such as reasonable suspicion, workplace accidents, or as required by law.

Compensation details: 16-18 Hourly Wage

PIcc85bdbbaab8-30492-40226841

Job Tags

Hourly pay, Weekly pay, Full time, Monday to Friday, Weekend work

Similar Jobs

Magnifica Hospitality

Architectural Designer Job at Magnifica Hospitality

 ...Architectural Designer Magnifica | Central Florida Magnifica is a generational vision sculpted in provenance, precision, and artistry. Rooted in European architectural heritage and infused with the warmth of the West Indies, we are redefining luxury residential... 

Non-Profit Organization

Junior Graphic and Animation Designer Job at Non-Profit Organization

 ...time and meet quality standards. Learn and develop proficiency in Adobe Creative Suite (After Effects, Premiere Pro, Photoshop, Illustrator, and InDesign). Gain experience with motion graphics, 2D animation, and visual effects. Support video editing, color... 

Greenlife Healthcare Staffing

MRI Technologist Job at Greenlife Healthcare Staffing

 ...MRI Technologist - Elizabeth, NJ (#3391) Location:Elizabeth, NJ Employment Type:Full-time Hourly Rate:$40/hr -$45/hr About Greenlife Healthcare Staffing: Greenlife Healthcare Staffing is a leading nationwide recruitment agency dedicated to connecting... 

jub.com

Deltek Business Process & Accounting Enablement Partner Job at jub.com

Description: Deltek Business Process & Accounting Enablement Partner Location: This is an on-site position in one of the following...  ...Partner to help optimize and align our accounting and finance workflows within Deltek Vantagepoint. If you enjoy problem-solving... 

Nike

Merchant II, Basketball & Kobe North America Job at Nike

WHO YOULL WORK WITH Youll partner with several cross-functional teams including Geo Sport and Channel Merchandising Brand Marketing Demand Planning Sales as well as Global Sport Merchandising teams. A key enabler of your success will be your background and experience...