Customer Service Job at Ronbow Corp, Livermore, CA

c2dzRWp0aTFJenhVcyt2ZUlONnc5ZWY0
  • Ronbow Corp
  • Livermore, CA

Job Description

Customer Service

Location: Livermore, CA (In-Office / Daily Commute)

Experience Level: 3–5 Years

About the Role

Ronbow Custom Cabinetry is looking for a vibrant, high-energy Customer Service Representative to join our team in Livermore. This isn't just a "behind-the-screen" role; we need an outgoing professional who loves building relationships and can navigate the technical details of custom cabinetry with ease.

The ideal candidate is a local pro who thrives in a fast-paced environment and enjoys being the "face and voice" of the brand for our clients.

What You’ll Do

  • Be the Bridge: Act as the primary point of contact for homeowners, contractors, and designers regarding their custom orders.
  • Problem Solve: Proactively manage order updates, shipping timelines, and any post-delivery inquiries.
  • Collaborate: Work closely with our design and production teams to ensure every cabinet spec meets the client's vision.
  • Technical Support: Help guide customers through our product lines, finishes, and hardware options.

Requirements

  • Experience: 3–5 years of professional Customer Service experience is required.
  • Industry Knowledge: Preference given to candidates with experience in the cabinetry, furniture, or home improvement industries.
  • Personality: You are naturally outgoing, empathetic, and stay cool under pressure.
  • Location: This is a daily, in-office position at our Livermore, CA facility. You must be able to commute locally.
  • Skills: Strong multitasking abilities and comfort learning custom ERP/ordering software.

Why Ronbow?

Join a leader in the custom cabinetry space known for quality and innovation. We offer a collaborative environment where your personality is just as important as your resume.

Job Tags

For contractors, Work at office, Local area

Similar Jobs

Sterling Engineering

Electronic Test Technician Job at Sterling Engineering

 ...Title: Electronics Test Technician Location: Elgin Shift: 1st Shift Hire Type: Direct...  ...and production efficiency. If you enjoy working at the intersection of electronics, mechanical...  ..., switches, and microcontrollers Assemble, wire, and prototype fixtures including... 

LHH

Title Closer Job at LHH

 ...Full Time, Direct Hire, Onsite Compensation: $62-67k/year Benefits: Company paid benefits - medical, dental, vision, 401k match, PTO/Sick time Key Responsibilities Manage the full title closing process, ensuring accuracy, compliance, and timely execution.... 

Insight Global

Call Center Representative Job at Insight Global

 ...Experience Specialist is an entry level customer service role, operating in a call center environment and supporting Consumer Direct...  ...and validation tasks Handling routine calls, emails and/or chat responses with employees, consumers &/or authorized 3rd parties... 

Ippolito International, LP

Purchasing Manager Job at Ippolito International, LP

 ...responsible for managing the procurement of materials, supplies, packaging, and services essential to the companys operations. This role...  .... Monitor inventory levels and coordinate with the warehouse and harvest team to ensure adequate stock without over-purchasing... 

Landscapes By Jeffco

Horticulturist / Account Manager Job at Landscapes By Jeffco

 ...Jeffco is a family-owned landscape firm specializing in high-end residential design, build & maintenance along with comprehensive lawn & plant health programs. We take pride in craftsmanship, client relationships and horticultural excellence across all divisions. After 40...