Dispatcher Job at Ice Express (Ice Distributor - Houston, TX), Houston, TX

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  • Ice Express (Ice Distributor - Houston, TX)
  • Houston, TX

Job Description

Now Hiring: Distribution Dispatcher (Full-Time) – Ice Express

 

Ice Express is seeking a highly organized, fast-paced Distribution Dispatcher to join our growing team. We operate 7 days a week with multiple trucks, drivers, and high call volume-this role is critical to keeping our operation running smoothly and efficiently.

 

Position Overview

As a Dispatcher, you will be the central point of communication between our customers and drivers. Your primary focus will be ensuring we consistently meet our two key service goals:

 

1-Hour Service Response

 

On-Time Delivery Execution

 

You will play a vital role in coordinating deliveries, supporting drivers, and maintaining a high level of customer satisfaction.

 

Key Responsibilities

Answer and manage multiple phone lines; respond to customer inquiries promptly and professionally

Able to work Saturdays and Sundays as required.

Accurately enter and record customer orders in the software system.

 

Dispatch and route drivers efficiently to maximize productivity and profitability

 

Maintain constant communication with drivers and customers regarding delivery status

 

Prioritize and adjust deliveries and assignments in real-time

 

Track and manage driver inventory using company software and systems

 

Coordinate daily logistics to ensure timely and accurate deliveries

 

Support drivers in completing assignments and resolving issues in the field

 

Schedule & Requirements

Full-time position (minimum 40 hours per week)

Pay range $18 to $20.00

 

Must be available to work a flexible schedule

 

Operations run 7 days a week from 7:00 AM – 8:00 PM

 

A dispatcher must always be on duty, so flexibility is required

 

What We’re Looking For

Strong communication and multitasking skills

 

Ability to work in a fast-paced, high-demand environment

 

Problem-solving mindset with attention to detail

 

Comfortable with logistics software and tracking systems

 

Team-oriented with a commitment to reliability and accountability

 

Why Join Ice Express?

Be-part of a growing, essential service industry

 

Work in a fast-moving environment where no two days are the same

 

Play a key role in delivering critical products to customers

 

If you're someone who thrives under pressure, enjoys coordinating moving parts, and takes pride in delivering top-notch service—we want to hear from you.

 

Apply today and help keep Ice Express moving.

Job Tags

Full time, Immediate start, Flexible hours, Weekend work

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