Location: Hybrid in Boulder County - 1-3 days onsite
Duration: 18 month contract with Insight Global
Pay Range: $50-55/hr
Required Skills & Experience:
Job Description:
A local government client of Insight Global is hiring for an End User Experience Analyst to join their team. This individual will support a data integration project to assist in enhancing their coordinated case management system. This position will lead a comprehensive end-to-end test of the case management platform, assess its performance and gather feedback on user experience. This role involves evaluating technical architecture, application interfaces, system workflows, and overall alignment with organizational goals, while engaging with end users to gather feedback on usability, pain points, and opportunities for improvement. The auditor will analyze user journeys, map current processes and data flows, and document system functionality to identify gaps and inefficiencies.
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