Job Description

We are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the global energy industry.

Job Duties

• Under broad direction, drives service quality excellence, and customer satisfaction and provides guidance in Service Quality (SQ) matters to their employees.
• Updates and maintains district & global SQ databases to ensure metrics are accurate for reporting purposes.
• Provides SQ leadership by reviewing and reporting operational performance data, statistics, trends, and opportunities for execution improvement.
• Monitors and reviews field performance assessments, customer surveys, voice of the customer, and Key Performance Indicators with leadership of the assigned area.
• Champions the use of the quality management system in the designated area.
• Investigates accidents, injuries, and incidents within assigned area with the appropriate department, manager, and counterpart.
• Coordinates and assists with events and related investigation processes.
• Performs follow-up activities on unplanned events and/or jobs and implements proactive solutions to prevent reoccurrence.
• Arranges, participates, and monitors local SQ audits and occasional vendor audits.
• Visits field, labs, shops, and other locations to review performance issues, identify knowledge gaps, and propose SQ improvement solutions.

Qualifications

• Candidates who are not legally authorized to work in the United States will not be considered. Halliburton will not sponsor applicants for work visas for this position.
• Requires a high school diploma or equivalent. 
• 5+ years of operational or technical experience in Halliburton Product Service Line (PSL) is required.
• Service Coordinator or similar previous experience is highly recommended.
• Must have a current and valid driver's license and clean motor vehicle record. 
• Microsoft Office Suite and SAP experience preferred.  
• Excellent written and verbal communication skills.
• Must be able to travel to remote work site locations with field crews.
• Strong organizational and planning abilities. 
• Capable of executing established HMS and PSL processes.

World Class Benefits

At Halliburton, we're committed to providing you and your family with a comprehensive and affordable benefits package - which means we offer support for your physical, emotional, financial and parental needs, both now and in the future. When you join our team, you'll have access to a wide range of resources designed to help you thrive at work and at home. By clicking here , you can review a summary of the benefits available once you join.

Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation .

Location

13100 County Road 8, Fort Lupton, Colorado, 80621-8345, United States

Job Details

Requisition Number:  208737
Experience Level:  Experienced Hire 
Job Family:  Operations 
Product Service Line:  Production Enhancement
Full Time / Part Time:  Full Time

Additional Locations for this position: 

Compensation Information
Compensation is competitive and commensurate with experience.

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