Jira Service Management Engineer Job at Openkyber, Rhode Island

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  • Openkyber
  • Rhode Island

Job Description

Important Notice No C2C. We are not accepting Corp-to-Corp (C2C) arrangements, third party submissions, or staffing agency inquiries. No Relocation Assistance. Candidates must be local or willing to relocate at their own expense. No Visa Sponsorship. Applicants must be authorized to work in the United States without current or future employer sponsorship.

Project Manager Information Technology PMO Location: Remote

Job Type: Contract, approximately 6 Months, Potential for Extension

Work Schedule: 9/80 Schedule, Primarily Remote with Occasional Onsite Meetings

Compensation: $75 hr- $85 hr

About Opportunity A respected public sector organization is seeking an experienced Project Manager to join its Information Technology Project Management Office (PMO). This is an exciting opportunity to lead high impact, enterprise technology initiatives that improve business operations, modernize technology platforms, and enhance customer service across a large, complex organization.

The ideal candidate is a strategic technology project leader who excels at building strong partnerships, managing organizational change, and successfully delivering complex cross functional projects from initiation through implementation.

Position Overview As a Project Manager within the PMO, you will oversee multiple enterprise technology projects while serving as a trusted advisor to business leaders, technical teams, vendors, and executive stakeholders. You will be responsible for driving projects through the full lifecycle while ensuring alignment with organizational goals, governance standards, budgets, and timelines.

This role combines project leadership with business relationship management, organizational change management, portfolio governance, and continuous process improvement.

Key Responsibilities

  • Lead multiple enterprise technology projects from planning through implementation.
  • Develop and manage project charters, schedules, budgets, resource plans, risk logs, communication plans, and executive reporting.
  • Partner with business leaders to understand operational needs and align technology solutions with strategic objectives.
  • Coordinate cross functional teams, vendors, consultants, and stakeholders to achieve successful project outcomes.
  • Facilitate executive governance meetings, risk assessments, issue resolution, and project decision making.
  • Lead organizational change management efforts, including stakeholder engagement, communication planning, training coordination, readiness assessments, and user adoption strategies.
  • Drive business process improvement initiatives that increase operational efficiency and customer experience.
  • Support portfolio planning, project prioritization, capacity planning, and resource management.
  • Develop executive dashboards and project health reports for leadership.
  • Ensure compliance with PMO methodologies, governance standards, and documentation requirements.
  • Mentor project teams and promote best practices in project management and continuous improvement.

Types of Projects

  • Digital transformation
  • Artificial Intelligence and emerging technologies
  • Enterprise application modernization
  • ERP implementations and enhancements
  • Cybersecurity initiatives
  • Cloud migration and infrastructure modernization
  • Data analytics and business intelligence
  • Customer experience improvements
  • Business process optimization
  • Enterprise portfolio management
  • Cross functional technology initiatives
  • Vendor selection and technology implementation projects

Required Qualifications Bachelor's degree in Information Technology, Computer Science, Business Administration, Project Management, Public Administration, or a related discipline, or equivalent professional experience. Five or more years of progressively responsible experience managing complex enterprise technology projects.

Proven experience delivering enterprise software implementations, infrastructure modernization, cloud migration, digital transformation, cybersecurity, or business process improvement initiatives.

Strong experience managing project scope, schedules, budgets, risks, resources, and stakeholder communications.

Demonstrated success partnering with executive leadership and business stakeholders.

Experience leading organizational change management initiatives, including communications, training, stakeholder engagement, and user adoption.

Experience facilitating governance meetings and executive presentations.

Strong leadership, communication, facilitation, negotiation, and relationship management skills.

Experience managing vendors, consultants, and third party service providers.

Experience using Project Portfolio Management (PPM) tools such as Microsoft Project, Jira, Azure DevOps, Planview AdaptiveWork (Clarizen), or similar platforms.

Preferred Qualifications Project Management Professional (PMP) certification. Experience with organizational change management methodologies. Experience leading business process improvement initiatives. Public sector or large enterprise experience is highly desirable.

Work Environment Primarily remote position. Occasional onsite attendance required for project meetings, workshops, stakeholder engagement, and key project milestones. Standard business hours with a 9/80 work schedule, including alternating Fridays off. Candidates must remain available during working hours via Microsoft Teams, email, and phone.

Why Apply? This opportunity offers the chance to lead meaningful technology initiatives that directly improve organizational effectiveness and customer service. If you enjoy partnering with business leaders, driving digital transformation, and delivering enterprise technology solutions in a collaborative environment, we'd like to hear from you.

For applications and inquiries, contact:hirings@openkyber.com

Job Tags

Contract work, Local area, Remote work, Relocation, Visa sponsorship

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