Jira Service Management Engineer Job at Openkyber, Tennessee

dmc0Qmc5QzBMVGhac3VMUUx0S3o5T1B5dVE9PQ==
  • Openkyber
  • Tennessee

Job Description

Title : Technical Program Manager

Location : Remote

Job Type : Contract (12 Months)

Compensation : $97.74 - $105.26/hr

Industry: Retail

About the Role Our client is a leading national retailer known for delivering innovative, customer-centric experiences across digital and in-store channels. With a strong focus on Marketing Technology, Loyalty, and customer engagement, they are investing in enterprise-scale technology initiatives that shape how millions of guests interact with their brand every day. We are partnering with our client to identify an experienced Technical Program Manager (TPM) to lead complex, cross-functional technology programs supporting their Marketing and Loyalty organizations. This individual will play a key role in driving delivery across multiple engineering and business workstreams in a fast-paced, enterprise retail environment.

Job Description

The Technical Program Manager will lead end-to-end delivery of complex technology initiatives, partnering closely with Engineering, Product, UX, Marketing, and business stakeholders. The ideal candidate is an experienced technical program leader who excels in ambiguous, fast-paced enterprise environments, can effectively balance competing priorities, and communicates clearly with both technical teams and executive leadership.

Responsibilities:
  • Lead end-to-end delivery of complex technical programs spanning multiple engineering and business teams.
  • Coordinate cross-functional efforts across Engineering, Product, UX, Marketing, and other business stakeholders.
  • Develop and manage program plans, milestones, dependencies, risks, and delivery timelines.
  • Drive alignment across multiple teams to ensure successful execution and on-time delivery.
  • Facilitate program governance, including executive status reporting and stakeholder communications.
  • Identify and proactively resolve risks, blockers, and cross-team dependencies.
  • Partner with Product and Engineering leadership to establish roadmaps, delivery strategies, and implementation plans.
  • Track program health, delivery metrics, and key milestones.
  • Promote program management best practices and continuous process improvement.

The successful candidate will demonstrate strong technical program delivery experience, excellent stakeholder management and communication skills, and the ability to balance strategic planning with hands-on program execution. Strong problem-solving, risk management, and attention to detail are essential for success in this role.

Qualifications Required Qualifications:
  • 5+ years of experience as a Technical Program Manager, Program Manager, or Technical Project Manager supporting enterprise technology initiatives.
  • Proven experience leading large, cross-functional technical programs involving multiple stakeholders.
  • Strong understanding of Software Development Lifecycle (SDLC) and Agile delivery methodologies.
  • Experience managing dependencies across multiple engineering teams and technical workstreams.
  • Demonstrated ability to influence without direct authority and build alignment across organizations.
  • Excellent written and verbal communication skills with experience presenting to both technical teams and executive leadership.
  • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
  • Experience using Jira, Confluence, or similar Agile program management tools.
Preferred Qualifications:
  • Experience supporting Marketing Technology (MarTech), Loyalty, CRM, customer engagement, or digital product initiatives.
  • Retail or consumer-facing technology experience.
  • Experience working within large enterprise organizations.
  • Experience coordinating complex technical programs involving multiple systems and cross-functional teams.

Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family's needs. For details, please review the DAHL Benefits Summary: .

Take the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we've reviewed your application details, a recruiter will reach out to you with next steps!

As an equal opportunity employer, OpenKyber welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!

For applications and inquiries, contact:hirings@openkyber.com

Job Tags

Contract work, Remote work

Similar Jobs

Hope Services

Speech Language Pathologist (SLP) Job at Hope Services

 ...professionals including physical therapists, occupational therapists, and developmental specialists as well as with Regional Center staff, physicians, and outside agencies regarding developmental/health-related issues and resources for families served. # Participate in monthly... 

Ardor Health Solutions

School-Based Occupational Therapist - OT Job at Ardor Health Solutions

 ...Job Summary (School-Based Occupational Therapist Port Orchard, WA) - Full-time position (37.5 hours per week) in a unique waterfront city near Seattle - School-based setting; caseload tailored to skill set and preferences - Preference for candidates with... 

ALPAS WELLNESS LA PLATA LLC

Clinical Therapist Job at ALPAS WELLNESS LA PLATA LLC

 ...Position: Clinical Therapist Location: Sterling, VA Job Status: Salary, Full Time At Alpas Wellness Centers, our mission is...  ...mental health concerns with innovative, compassionate, and evidence-based care. Our thoughtfully designed outpatient facility offers a... 

North East Trailer Services

Staff Account (CPA Preferred) Job at North East Trailer Services

 ...Position Overview We are seeking a detail-oriented and highly motivated Staff Accountant (CPA Preferred) to join our team. This role is responsible for managing day-to-day accounting functions, preparing financial statements, and supporting overall financial operations... 

CIMA AVIATION INC

Hydraulic Tester/Technician Job at CIMA AVIATION INC

Description: CIMA Aviation is seeking a skilled and motivated Hydraulic Tester/Technician with strong mechanical aptitude, a desire to learn, and a passion for aviation repair. As part of our growing team, you will work hands-on with a wide range of aircraft hydraulic ...