PHYSICIANS HEALTH ALLIANCE SITE: A doctor's office scheduling specialist manages patient appointments, optimizes provider schedules, and verifies patient information, serving as the primary point of contact. Key duties include answering high-volume calls, reducing no-shows via reminders, handling insurance verification, and coordinating referrals to ensure efficient patient flow and administrative accuracy.
Primary Duties and Responsibilities
Appointment Management: Scheduling, rescheduling, and cancelling appointments for new and existing patients while managing provider calendars and maximizing efficiency.
Patient Communication: Responding to high-volume phone calls, emails, and patient portal inquiries professionally.
No-Show Reduction: Proactively calling patients for confirmation and utilizing waiting lists to fill appointment gaps.
Registration and Verification: Registering new patients, updating patient demographics, and verifying insurance coverage and eligibility.
Coordination of Care: Processing referrals, orders, and collecting necessary medical records before visits
Pre-appointment Instructions: Informing patients of preparation requirements (e.g., fasting, medical records, co-payments)
Core Qualifications & Skills
Technology Proficiency: Experience with Electronic Health Record (EHR) systems and scheduling software, says Kaplan Community Career Center.
Medical Knowledge: Familiarity with medical terminology and insurance processes.
Communication Skills: Strong verbal and written skills to deal with patients and medical staff, says Total Wound Care.
Organization: High attention to detail for managing complex calendars.
Education: High school diploma or equivalent, often with 1-2 years of administrative experience
...Are you an experienced construction leader who has a knack for ensuring your projects are completed on time, within budget, and to the safety... ...traveling - this is a local role where you can be home every night Our mission is to be a place where great, high-performing...
Senior Medical Writer - Publications Syneos Health is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping...
...accelerate your career. ***This position is an Onsite role based out of our Chicago, IL office.*** About You: As the Transaction Coordinator, you will be responsible for providing proactive, administrative, and financial support services. I n this role, you...
...insurance Overview: The Preschool Soccer Brand Ambassador represents our brand in the community by... ...partners through events outreach and social interaction to build awareness drive... ...including flyer distribution and social media content Capture content (with proper...
Job Description: Updating and formatting technical and administrative documents to reflect new company branding, ensuring consistency and accuracy across all materials. Responsibilities: * Update Technical Data Sheets and other documents with new branding elements...