Medical Scheduling Specialist Job at Tenor Health Foundation, Scranton, PA

dmd3R2pObTBMejFVc3VQVEk5T3k4T0h6dWc9PQ==
  • Tenor Health Foundation
  • Scranton, PA

Job Description

PHYSICIANS HEALTH ALLIANCE SITE: A doctor's office scheduling specialist manages patient appointments, optimizes provider schedules, and verifies patient information, serving as the primary point of contact. Key duties include answering high-volume calls, reducing no-shows via reminders, handling insurance verification, and coordinating referrals to ensure efficient patient flow and administrative accuracy.

Primary Duties and Responsibilities

Appointment Management: Scheduling, rescheduling, and cancelling appointments for new and existing patients while managing provider calendars and maximizing efficiency.

Patient Communication: Responding to high-volume phone calls, emails, and patient portal inquiries professionally.

No-Show Reduction: Proactively calling patients for confirmation and utilizing waiting lists to fill appointment gaps.

Registration and Verification: Registering new patients, updating patient demographics, and verifying insurance coverage and eligibility.

Coordination of Care: Processing referrals, orders, and collecting necessary medical records before visits

Pre-appointment Instructions: Informing patients of preparation requirements (e.g., fasting, medical records, co-payments)

Core Qualifications & Skills

Technology Proficiency: Experience with Electronic Health Record (EHR) systems and scheduling software, says Kaplan Community Career Center.

Medical Knowledge: Familiarity with medical terminology and insurance processes.

Communication Skills: Strong verbal and written skills to deal with patients and medical staff, says Total Wound Care.

Organization: High attention to detail for managing complex calendars.

Education: High school diploma or equivalent, often with 1-2 years of administrative experience

Job Tags

Full time, Work at office

Similar Jobs

Motion Recruitment

Production BOM Assistant Job at Motion Recruitment

Our client, an American retailer that owns and operates 4 brands that are well known, is looking for someone to join their team as a Production BOM Assistant in New York City!*This is a contract role with benefits included* In this role you will be responsible...

Capital Waste Services LLC

Territory Sales Manager (Outside Sales - Waste Industry) Job at Capital Waste Services LLC

Description: About Capital Waste Services At Capital Waste Services (CWS) , we are committed to delivering reliable, customer-focused waste collection services across our communities. Our team members are the foundation of our success, and we pride ourselves on fostering...

Arcade Software, Inc.

Head of Finance Job at Arcade Software, Inc.

About Arcade: Our mission is to empower teams to become great storytellers. Our vision is to build dynamic visual experiences. More than 22,000 teams use Arcade to tell better, more engaging product stories, and we need your help spreading the word! Culturally...

Enclos

Sommelier Job at Enclos

 ...Sommelier | Fine Dining, Enclos Restaurant, Sonoma About Enclos Helmed by Chef Brian Limoges (Atelier Crenn, Quince, Birdsong, and Saison), Enclos has received two Michelin Stars within its first six months of opening, along with the prestigious Michelin Green... 

Medical Nutrition Therapy Associates

Registered Dietitian Job at Medical Nutrition Therapy Associates

 ...Medical Nutrition Therapy Associates, LLC is seeking a Part Time or Full time Registered Dietitian for a busy SAR/ LTC facility. We offer an excellent salary with great benefits! At MNT Associates, we provide high quality RDNs for Long Term Care facilities, SNFs, Subacute...