Job Description

Primary Duties and Responsibilities:

Mail Room

• Incoming overnight and ground package deliveries

Responsible for receiving, scanning and distributing all packages received daily, on a timely manner. The Office Services Administrator will also be held responsible for obtaining signatures for all overnight packages being delivered.

• Incoming US Mail

Responsible for receiving and distributing all US mail the same day it is received. The Office Services Administrator will also be held responsible for obtaining signatures for all Parcels and USPS priority packages being delivered.

• Interoffice Mail

Responsible for pickup and delivery of interoffice mail

• Overnight shipments

Responsible for daily overnight shipments to divisions based on set scheduled.

• Courier Services

Responsible for receiving and distributing incoming deliveries from local courier services.

• Outgoing Mail

Pickup up outgoing mail, including overnight mail, throughout the campus and ensuring it is ready for pickup by FedEx, UPS or third party mail processing service.

Office Services

• Assist in associate relocations within Miami HQ
• Maintain paper supplies for all printers/copiers
• Oversee shredding services
• Assist in setting up conference and training rooms for meetings and company events.
• Responsible for maintaining and addressing Office Services requests on the ServiceNow self-service portal
• Print name badges for associates at Miami HQ
• Distribute badge access cards
• Day-to-day contact with building management office.
• Print and bind financial reports for CFO
• Print and ship Board Books and financial reports for Board Meetings as needed

In addition to these set responsibilities, it is the Office Services Administrator’s responsibility to always be available to assist all associates in the campus with miscellaneous tasks.

Knowledge, skills and abilities:

• Basic knowledge of Microsoft Office, most importantly, Word and Excel
• Good communication skills
• Good organization skills
• Customer Service focused
• Great attitude and willingness to help
• Must have sense of urgency
• Knowledge of print services
• Must have reliable transportation
• Bilingual is helpful

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