Online Chat Agent Job at 111 Sign, Inc, Milwaukee, WI

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  • 111 Sign, Inc
  • Milwaukee, WI

Job Description

Job Description

Position: Online Chat Agent

Job Responsibilities:

  • Respond to customer inquiries promptly and professionally through online chat platforms.
  • Provide accurate information about products and services offered by 111 Sign, Inc.
  • Assist customers with placing orders, tracking shipments, and resolving any issues that may arise.
  • Maintain a positive and helpful attitude to ensure customer satisfaction.
  • Collaborate with team members to improve customer service processes and enhance overall customer experience.

Essential Qualifications:

  • Excellent written communication skills and ability to engage with customers in a friendly manner.
  • Strong problem-solving skills to address customer inquiries and issues effectively.
  • Ability to multitask and prioritize tasks in a fast-paced environment.
  • Proficiency in using online chat platforms and customer service software.
  • Attention to detail to ensure accurate information is provided to customers.

Desired Experience:

  • Minimum of 1-2 years of experience in customer service or online chat support roles.
  • Previous experience in the printing industry or e-commerce platforms is a plus.

Salary & Benefits:

  • Salary Range: $25 - $30 per hour
  • Opportunity to work with a growing printing company expanding its nationwide footprint.
  • Potential for career growth and development within the organization.
  • Health insurance benefits and other employee perks provided.

Job Tags

Hourly pay

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